TERMS & CONDITIONS
CUSTOMER CARE
Every apothecary product you purchase from us is swimming in hours of research and history- Plus, they are beautifully earth-friendly and beneficial for your family and your skin! Our passion is working with and researching original apothecary and medicinal formulations throughout history to bring you high-quality natural and organic time capsules from history that you can use today!
If you have any questions about your LBCC Historical Apothecary purchase, don't hesitate to reach out to us via Email, Instagram, FB, and more. We pride ourselves on good old-fashioned customer service and care!
SHIPPING
We take great pride in providing fast and reliable shipping, so you can count on us to get your order to its destination quickly and securely. We ship every business day, Monday through Friday, and typically respond to emails within a day or two, so you don’t have to wait long.
We do not ship on weekends, holidays, or when we are away from the shop. Your order will be shipped with USPS and will include insurance. You will also receive a tracking number so you can easily follow its progress. Plus, we offer a variety of shipping USPS options, so you can choose the one that best suits your needs.
RETURNS
Because of the nature of the products, we do not accept returns, but we will work with you to make sure you are pleased with your purchase. If you would like to return a product or if you have any questions or concerns, please feel free to contact us. We will provide you with further instructions. We strongly recommend that you use a tracking service when returning an item. All returns must be in original, unused condition and include all original packaging. Once received, we will issue a refund for the purchase price of the item minus any applicable shipping costs.
PRIVACY & SAFETY
LBCC Historical understands the importance and responsibility of collecting, using, sharing, and safeguarding your personal information. We will never misuse your information. We only keep and share it when absolutely necessary in order to provide you with the highest standards of customer service.
​
WHOLESALE & SUBSCRIPTION BOX INQUIRIES
We welcome wholesale inquiries from businesses, organizations, and individuals looking to purchase our products in bulk. Our products are perfect for Museum Gift Shops, Traveling Historical Sutlers, Natural Goods Shops, and more. We also welcome inquiries from subscription boxes.
Please note that for wholesale inquiries, we do not allow private labeling, drop shipping, or selling on internet platforms. For more information or to check to see if we are accepting new accounts, please send us an email with the subject: WHOLESALE INQUIRY.
PAYMENT METHODS
-
Credit / Debit Cards
-
PAYPAL
-
Offline Payments